Payment Policy

Last Updated : 10-05-2026

This Payment Policy outlines the payment methods accepted by Swadehi and the terms related to payments made on our website. By placing an order with Swadehi, you agree to the terms described in this policy.

1. Accepted Payment Methods

Swadehi accepts the following payment methods for purchases made on our website:

  • Debit Cards
  • Credit Cards
  • UPI (Unified Payments Interface)
  • Internet Banking
  • Paypal

These payment options allow customers to securely complete transactions while purchasing products from the Swadehi online store.

2. Payment Processing

Payments made on the Swadehi website are processed through secure third-party payment gateway providers. These payment gateways use industry-standard encryption and security protocols to ensure that payment information is transmitted safely and securely. Swadehi does not store or have direct access to complete payment card details such as card numbers or CVV information.

3. Payment Confirmation

After successful payment, customers will receive an order confirmation notification via email or the contact details provided during checkout. This confirmation indicates that the payment has been successfully received and the order has been placed in our system.

4. Currency

All product prices on the Swadehi website are displayed in Indian Rupees (INR) unless stated otherwise.

For international customers, the final amount charged may vary depending on:

  • Currency conversion rates
  • International transaction fees charged by the customer’s bank or payment provider

These charges are determined by the respective financial institutions and are not controlled by Swadehi.

5. Payment Security

Swadehi takes payment security seriously and ensures that transactions are processed through trusted payment service providers that comply with industry security standards. Customers are encouraged to ensure that their payment information is entered only on secure payment pages during checkout.

6. Failed or Declined Transactions

In some cases, payments may fail or be declined due to reasons such as:

  • Insufficient funds
  • Incorrect payment details
  • Payment authorization failure
  • Bank security checks

If a payment attempt fails, the order will not be processed. Customers may retry the payment using the same or another available payment method.

7. Duplicate Payments

If a customer believes that a duplicate payment has been made for the same order, they should contact Swadehi customer support with the relevant transaction details. If a duplicate payment is confirmed, the additional amount will be processed for refund through the original payment method.

8. Refund Processing

If a refund is approved in accordance with our Returns & Replacement Policy and Cancellation Policy, the refund will generally be issued to the original payment method used during checkout. Refund processing timelines may vary depending on the payment provider or banking institution.

9. Fraud Prevention

To maintain a secure shopping environment, Swadehi reserves the right to review and cancel any order suspected of fraudulent activity or unauthorized payment. Additional verification may be requested in certain cases before processing an order.

10. Changes to This Payment Policy

Swadehi reserves the right to update or modify this Payment Policy at any time to reflect changes in business practices or legal requirements. Updated versions will be posted on this page along with the revised "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us: Swadehi
Email: care@swadehi.com
Website: www.swadehi.com