Shipping Policy

Last Updated : 10-05-2026

This Shipping Policy outlines how Swadehi processes, ships, and delivers orders placed through our website. By placing an order with Swadehi, you agree to the shipping terms described below.

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1. Order Processing

Once an order is placed and payment is successfully completed, it will be processed by our team. Orders are typically dispatched within 24–48 hours after order confirmation. Orders placed on weekends or public holidays may be processed on the next working day. Customers will receive a confirmation notification once the order has been successfully placed.

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2. Domestic Shipping (India)

Swadehi offers free shipping across India on all orders. Estimated delivery timelines for domestic orders are: 3–8 business days Delivery timelines may vary depending on the destination, logistics conditions, and courier operations.

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3. Local Delivery in Bhopal

For customers located in Bhopal, Swadehi offers fast local delivery within 24–48 hours. This local delivery service is free of charge. Delivery time may vary depending on order timing and local logistics conditions.

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4. International Shipping

Swadehi accepts international orders.

Estimated delivery time for international shipments:
7–15 business days, depending on the destination country and customs processing.

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5. Order Tracking

Once an order has been shipped, customers will receive tracking details via email or the contact information provided during checkout.
Customers can use the tracking number to monitor the progress of their shipment.

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6. Delivery Delays

Swadehi is not responsible for delays caused by external logistics or regulatory processes, but we will make reasonable efforts to assist customers in tracking their orders.

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7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at the time of placing an order. Swadehi will not be responsible for delivery issues arising from incorrect or incomplete address details provided during checkout. If an order is returned due to incorrect shipping details, additional shipping charges may apply for re-delivery.

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8. Failed Delivery Attempts

If a delivery attempt is unsuccessful due to customer unavailability or incorrect address details, the courier partner may attempt redelivery. In cases where the package is returned to us after failed delivery attempts, customers may be contacted to arrange re-shipment. Additional shipping charges may apply.

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9. International Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are determined by local customs authorities and may be the responsibility of the customer. Swadehi has no control over these charges and cannot predict the exact amount. Customers are advised to check with their local customs office for further information.

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10. Order Status and Support

Customers can contact Swadehi if they need assistance with order tracking or shipping-related inquiries. We are happy to assist with any questions regarding order status or delivery.

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11. Changes to This Shipping Policy

Swadehi reserves the right to update or modify this Shipping Policy at any time to reflect changes in operations, logistics partners, or business practices. Any updates will be posted on this page along with the revised "Last Updated" date.

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12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us: Swadehi
Email: care@swadehi.com
Website: www.swadehi.com