International Orders

Last Updated : 10-05-2026

Swadehi ships products to customers around the world. This page outlines important information regarding international purchases, including shipping charges, delivery timelines, customs duties, and order policies.
By placing an international order on the Swadehi website, you agree to the terms described below.

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1. Availability of International Shipping

Swadehi offers international shipping to a number of countries. If shipping is available to your location, you will be able to complete checkout with the appropriate shipping option.
If your country is not listed or you experience any difficulty placing an order, please contact us and our team will be happy to assist you.

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2. International Shipping Charges

The applicable shipping charges will be displayed during checkout before payment is completed.

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3. Order Processing and Dispatch

Once an order is placed and payment is successfully confirmed, the order will be prepared for shipment. Orders are typically dispatched within 24–48 hours. After dispatch, customers will receive shipping confirmation along with tracking details.

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4. Estimated Delivery Time

Estimated delivery time for international orders is:
7–15 business days

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to factors beyond our control.

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5. Order Tracking

Once your order has been shipped, tracking details will be shared through the contact information provided during checkout. Customers can use the tracking number to monitor their shipment throughout the delivery process.

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6. Customs Duties and Import Taxes

International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are determined by local customs authorities and are the responsibility of the customer. Swadehi does not have control over these charges and cannot predict their amount. Customers are encouraged to check with their local customs office for more information.

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7. Returns, Replacements & Cancellations

Due to the complexities and high costs associated with international shipping and customs procedures, international orders are not eligible for returns, exchanges, or replacements.
Additionally, orders cannot be cancelled once they have been shipped.
To ensure international customers can shop with confidence, Swadehi takes several steps to maintain transparency, quality assurance, and customer support.
Quality Assurance
Every Swadehi product undergoes careful quality checks before it is packed and shipped internationally to ensure it reflects the craftsmanship, materials, and finish presented on our website.
Product Transparency
We provide detailed product information to help customers make informed decisions, including high-resolution images, detailed descriptions, accurate measurements or sizing information, and material details.
Authentic Handmade Craftsmanship
Swadehi products are created by skilled artisans using traditional techniques. Because of the handcrafted nature of these products, slight variations in texture, weave, color, or finish may occur and are a natural characteristic of handmade items.
Secure Packaging
International orders are carefully packed using protective packaging to ensure products remain safe during long-distance shipping. Tracking details are shared once the order is dispatched.
Customer Support
Before Ordering If you have any questions regarding sizing, materials, or product details, we encourage you to contact us before placing your order so we can assist you in making a confident purchase decision.

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6. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us: Swadehi
Email: care@swadehi.com
Website: www.swadehi.com